VIP Remote Health respects and protects the personal privacy of all service users. In order to provide you with more accurate and personalized services, VIP Remote Health will use and disclose your personal information in accordance with the provisions of this privacy policy. However, VIP Remote Health will treat this information with a high degree of diligence and prudence. Except as otherwise provided in this privacy policy, VIP Remote Health will not disclose or provide this information to third parties without your prior permission. VIP Remote Health will update this privacy policy from time to time. When you agree to the VIP Remote Health service use agreement, you are deemed to have agreed to the entire content of this privacy policy. This privacy policy is an integral part of the VIP Remote Health service use agreement.
1. Scope of application
a) When you register for a VIP Remote Health account, you provide the personal registration information required by VIP Remote Health.
b) When you use VIP Remote Health network services or visit the VIP Remote Health platform webpage, VIP Remote Health automatically receives and records the information on your browser and computer, including but not limited to your IP address, browser type, language, Data such as the date and time of access, software and hardware characteristics, and webpage records you need.
c) User personal data obtained by VIP Remote Health from business partners through legal means.
You understand and agree that the following information does not apply to this privacy policy:
a) The keyword information you enter when using the search service provided by the VIP Remote Health platform.
b) The relevant information and data released by you on VIP Remote Health collected by VIP Remote Health, including but not limited to participation activities, transaction information, and evaluation details.
c) Violation of legal regulations or violations of VIP Remote Health rules and the measures that VIP Remote Health has taken against you.
2. Use of Information
a) VIP Remote Health will not provide, sell, rent, share or trade your personal information to any unrelated third party, unless you obtain your permission in advance, or the third party and VIP Remote Health (including VIP Remote Health affiliates) individually or jointly provide services to you , And after the end of the service, it will be prohibited from accessing all these materials that it was able to access before.
b) VIP Remote Health also does not allow any third party to collect, edit, sell or disseminate your personal information by any means. If any VIP Remote Health platform user engages in the above activities, once discovered, VIP Remote Health has the right to immediately terminate the service agreement with the user.
c) For the purpose of serving users, VIP Remote Health may use your personal information to provide you with information of interest, including but not limited to sending you product and service information, or sharing information with VIP Remote Health partners so that they can send you information. Information about its products and services (the latter requires your prior consent).
e) VIP Remote Health needs to obtain your location permission when you use the running function and search Bluetooth function. VIP Remote Health collects your location data to enable the SOS, Fall Detection related features even when the app is closed or not in use. The WB100 Band has SOS & Fall Detection functionality and its works in following manners. When the patient wears the WB100 band and due to any reason the patient falls then WB100 identifies the fall and generate a Fall Detection event and send to the application. When the patient wears the WB100 band and the patient faced any emergency condition then the patient generates the SOS event manually from the WB100 band and the WB100 band sends the SOS event to the application. When SOS or Fall Detection event from the band during synchronization, it uploads that event with your current location whether the application is open or in background mode.
3. Information Disclosure
Under the following circumstances, VIP Remote Health will disclose your personal information in whole or in part in accordance with your personal wishes or legal requirements:
a) Disclosure to a third party with your prior consent.
b) In order to provide the products and services you request, you must share your personal information with third parties.
c) Disclosure to third parties or administrative or judicial institutions in accordance with relevant provisions of the law, or the requirements of administrative or judicial institutions.
d) If you are a qualified intellectual property complaint and have filed a complaint, you should disclose it to the respondent at the request of the respondent so that both parties can deal with possible rights disputes.
e) In a transaction created on the VIP Remote Health platform, if any party to the transaction fulfills or partially fulfills its transaction obligations and makes an information disclosure request, VIP Remote Health has the right to decide to provide the user with the necessary information such as the contact information of the counterparty. Facilitate the completion of the transaction or the resolution of disputes.
f) Other disclosures that VIP Remote Health considers appropriate in accordance with laws, regulations or website policies.
4. Information storage and exchange
The information and data collected by VIP Remote Health about you will be stored on the servers of VIP Remote Health and/or its affiliates. This information and data may be transmitted to your country, region or overseas where VIP Remote Health collects the information and data and accessed abroad, Storage and display.
5. Use of Cookies
a) In the case that you do not refuse to accept cookies, VIP Remote Health will set or access cookies on your computer so that you can log in or use the VIP Remote Health platform services or functions that rely on cookies. VIP Remote Health uses cookies to provide you with more thoughtful and personalized services, including promotional services.
b) You have the right to choose to accept or refuse to accept cookies. You can refuse to accept cookies by modifying your browser settings. But if you choose to refuse to accept cookies, you may not be able to log in or use VIP Remote Health network services or functions that rely on cookies.
c) This policy will apply to the relevant information obtained through the cookies set by VIP Remote Health.
6. Information Security
a) VIP Remote Health account has security protection function, please keep your username and password information properly. VIP Remote Health will use security measures such as encrypting user passwords to ensure that your information is not lost, abused and altered. Despite the aforementioned security measures, at the same time, please note that there is no "perfect security measure" on the information network.
b) When using VIP Remote Health network services to conduct online transactions, you will inevitably disclose your personal information, such as contact information or postal address, to the counterparty or potential counterparty. Please properly protect your personal information and only provide it to others when necessary. If you find that your personal information is leaked, especially the VIP Remote Health username and password, please contact VIP Remote Health customer service immediately so that VIP Remote Health can take corresponding measures.